FAQ

Q. I forgot my password. What do I do?
A. If you have forgotten your username, you can enter the email address you used to register instead.
Please check your spam folder for the reset email.
If you have forgotten your password, you can reset it by clicking the Lost your password? link on the login dropdown:

This will then ask you to enter your username or email address: 

Once entered, you will receive an email with a link to reset your password.  By following the link, you will be prompted to enter a new password.  Your password must be at least nine (9) characters and can contain a combination of letters, numbers and symbols.  It cannot contain details such as your username, or simple sequences (eg. abcd12345).

Q. Where can I find and download my digital orders?

A. There are two ways you can find your digital purchases and download them.

  1. You can click the download links included in the order confirmation email sent to you after you placed your order.
    See below image:

2. When you are logged in can access your digital resources from the ‘Digital Downloads’ section in your Account Dashboard https://tpd.edu.au/my-account/

Once you click to download the product, it will start downloading automatically to your computer. 

Q. How do I upload and sell my resources on Teacher Professional Development?
A. Learn how to sign up and start selling digital products on Teacher PD, click HERE

Q. What is a ZIP file and how to unzip or extract a file?
A. Zipped (compressed) files take up less storage space and can be transferred to other computers more quickly than uncompressed files. In Windows, you work with zipped files and folders in the same way that you work with uncompressed files and folders. Combine several files into a single zipped folder to more easily share a group of files.

  1. Locate the zipped folder that you want to unzip (extract) files or folders from.
  2. Do one of the following:
    • To unzip a single file or folder, open the zipped folder, then drag the file or folder from the zipped folder to a new location.
    • To unzip all the contents of the zipped folder, press and hold (or right-click) the folder, select Extract All, and then follow the instructions.

Q. What is Teacher Professional Development?
A. Maintaining your accreditation is a requirement for all teachers accredited at Proficient, Highly Accomplished or Lead Teacher level. The maintenance period for accreditation is five years for full-time teachers, or seven years for part-time or casual teachers. During each maintenance period, teachers need to complete at least 100 hours of professional development.

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