Online Hospitality – Safe, Successful Service Session Three – Successful Service in a Safe Workplace

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$167.00 GST inclusive

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SKU: 03COHOHSSSSTSSSW
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Description

This Hospitality session will encompass a variety of engaging teaching and learning strategies for the following units of competency:

  • CORE SITXWHS001 Participate in safe work practices
  • FOCUS AREA – SITHFAB007 Serve food and beverage

Audience

If you are currently delivering Certificate II in Hospitality SIT20316 this course is for you.

*NOTE – this is a division of the face to face course: Safe, Successful Service.

Resources from this training –

  • Units of work/program for each competency listed above with explicit teaching and learning strategies. Linked with essential Training package and NESA requirements. (*Note, this program can be easily adapted to other states and territories) 
  • Student workbook and activity sheets.
  • Posters linked with QR Codes to videos
  • Includes over 70 resources, e.g. course notes, smart device applications, games, videos and PowerPoints just to name a few.

Session Three: Successful Service in a Safe Workplace

Lesson 1: SITHFAB007 Serve food and beverage (40 indicative hours)

Teaching and learning activities based around the following unit of competency details –

  • Prepare for food and beverage service.
  • Welcoming and advising customers.
  • Order taking and processing orders.
  • Serving food and drinks.
  • Clearing food and drinks.
  • Complete end of shift duties.

Lesson 2: CORE – SITXWHS001 Participate in safe work practices (15 indicative hours)

  • Teaching and learning strategies around the following unit of competency details:
  • How to work safely in industry.
  • Standard Operating Procedures (SOPs) for smooth running of restaurant areas from front of house and back of house, in addition to emergency situations.
  • How to participate in organisational WHS practices

Delivery Format

Online – 24/7 access to learn at your own pace.

Duration

2 hours

*NOTE – this is a division of the face-to-face course: Safe, Successful Service.

Completing Online Hospitality – Safe, Successful Service Session Three – Successful Service in a Safe Workplace will contribute 2 hours of  Elective PD addressing 2.1.2 and 6.2.2 from the Australian Professional Standards for Teachers.

Teaching Standards

2.1.2 Proficient Level – Apply knowledge of the content and teaching strategies of the teaching area to develop engaging teaching activities.

6.2.2 Proficient Level – Participate in learning to update knowledge and practice, targeted to professional needs and school and/or system priorities.

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