Online Hospitality – Safe, Successful Service

This Hospitality session will encompass a variety of engaging teaching and learning strategies for the following units of competency:

• Use hygienic practices for food safety (SITXFSA001) [Mandatory unit]
• Participate in safe food handling practices. (SITXFSA002) [Focus area]
• Prepare dishes using basic methods of cookery (SITHCCC005) [Focus area]
• Serve food and beverage (SITHFAB007) [Focus area]
• Participate in safe work practices (SITXWHS001) [Mandatory unit]

Resources from this training –

• Units of work/program for each competency listed above with explicit teaching and learning strategies. Linked with Training package and NESA requirements.
• Student workbooks and activity sheets.
• Posters linked with QR Codes to videos
• Includes over 130 resources, e.g. course notes, smart device applications, games, videos and PowerPoints just to name a few.

Audience: If you are currently delivering Certificate II in Kitchen Operations SIT20416 OR Certificate II in Hospitality SIT20316 this course is for you. Session One: Keep Food Safe SITXFSA001 Use hygienic practices for food safety SITXFSA002 Participate in safe food handling practices.

• Teaching and learning activities based on the above units of competency–
  • Organisational food safety programs.
  • Hygiene and food safety procedures.
  • Hazard Analysis and Critical Control Points (HACCP) practices.
  • Reporting hygiene hazards and non-compliant organisational practices accurately.
  • Handling food safely during: storage, preparation, display, service and disposal of food.
  • Food safety program procedures.

  Session Two: Lets Cook in a Safe Workplace SITHCCC005 Prepare dishes using basic methods of cookery

• Teaching and learning activities based on the above unit of competency –
  • Selecting ingredients.
  • Select, prepare and use appropriate equipment.
  • Portion and prepare ingredients.
  • Cook dishes.
  • Present and store dishes appropriately.

  Session Three: Successful Service in a Safe Workplace SITHFAB007 Serve food and beverage

• Teaching and learning activities based on the above competency –

1. • Prepare for food and beverage service.
   • Welcoming and advising customers.
   • Order taking and processing orders.
   • Serving food and drinks.
   • Clearing food and drinks.
   • Complete end of shift duties.

  Session Four: Workplace safety SITXWHS001 Participate in safe work practices

• Teaching and learning strategies around the above unit of competency
  • Working safely in industry.
  • Standard Operating Procedures (SOPs) for emergency situations.
  • Participating in organisational WHS practices.

Delivery Format

Online – 24/7 access to learn at your own pace. Duration

5 hours